ESPRESSO COFFEE MAKER SPARES-REPAIR-SERVICE IN INDIA – SERVICE CENTER- ECONOMIC

OUR CLEAR TERMS & CONDITIONS:

1. This service is for Ahmedabad service center support. This charge is just for fault finding in your appliances. This charge has to be paid in advance and it’s NON-REFUNDABLE in any circumstances.
2. Our standard repair/restoration may take 7 to 10 business days in case of minor issues. In case of major issues it may takes four weeks to eight weeks.
3. Coffee machine descaling, insect cleaning etc. will be chargeable extra @ Rs. 2,000
4. Machine should not be touched/opened by unauthorized technician/local electrician/self. In this scenario we are not responsible for major fault occurred in your appliance.
5. To and fro courier will be arranged by customer. We will not take any responsibility if your appliance get damaged, theft or burnt during courier transit.
6. If your appliance required any spare part replacement, will be chargeable extra at actual.
7. For the spare parts ordering allow us for 4-8 weeks in case of non-availability.
8. 100% advance payment for the servicing, repairing and the spare parts ordering.
9. Limited warranty applicable on spare parts replacement as per company norms.
10. No refunds on order-service cancellation in any circumstances.
11. Make sure to use the best possible shipment packing techniques while sending appliance through any courier. However neither we nor courier company will held responsible for any damages occurred during transportation. We will never consider such claims in any circumstances. Ask our executive to get help for shipment packing support.

12. In some cases we keep the appliance / machine at our storage yard as an unclaimed items (in as it is conditions) when we find no response or clueless about your final decision after final status provided by our team. In this case demurrage charges will be applicable minimum of Rs. 100 per day to Rs. 300 per day depending upon the space occupied by the appliance. so whenever you want to reclaim it then kindly proceed with demurrage charges as applicable and then you can collect it from our storage yard / warehouse. we will not entertain any kind of excuse without payment of demurrage charges.

Important Note:

If we don’t get any response from your end even after several follow-ups-reminders to get the product back to your custody, then we will consider your appliance as a scrap item. Also if we don’t get any written communication via email or whatsapp within next 30 days then we will consider your item under “NO CLAIM SCRAP” and we will send it for recycle. However there after we are not going to entertain any kind of your request to return the item or repair the item or any other unrealistic approach.